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Thanksgiving 2021

In his timeless classic, How to Stop Worrying and Start Living, Dale Carnegie advised us to count our blessings, not our troubles. This not only helps avoid stress but can help foster an attitude of gratitude and help us attract so much more good in our lives. True...

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Thanks, dads!

As the holiday approaches, I just want to wish all the dads out there a Happy Father's Day. I was lucky to have a great dad. We unfortunately lost him when I was only 20, but I got to enjoy the remarkable experience of having so many surrogate dads in the form of...

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What’s the #1 rule of branding?

What’s the #1 rule of branding that has to be top of mind at all times? The customer owns it! The most important rule of branding is to recognize that the customer ultimately owns the brand, not us. It has always been that way, but social media has just been providing irrefutable proof over the […]

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Farewell, Family Video…

Well, can't say I'm surprised, but I am still a little sad. Got an e-mail from the president of Family Video some time ago announcing that they were shutting their doors. Very gracious, thankful, forthright e-mail letting us customers know how much we were appreciated...

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The real enemy of greatness…

The real enemy of greatness…

I’ve always appreciated the Jewish proverb which states that good is the enemy of great. This has been applied many ways over the years, but it’s especially useful in reminding us of the negative consequences that can come from merely settling for for “good” when we are capable of so much more, whether we’re talking […]

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