brand

Me and Seth Godin…

Seth Godin is a brilliant marketer. He often posts a blog entry of only one sentence or a few sentences. And people think it’s amazing. And when he does it, it is. If I were to do that, it’d just look like I was trying to imitate Mr. Godin. Or just lazy. Or both. Which […]

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McDonald’s better hope the ghost of Ray Kroc doesn’t show up…

“Customers tend to avoid a restaurant that’s going aswamp in its own sludge.”  McDonald’s Ray Kroc used to tell his franchisees and managers. He demanded that each restaurant, especially the restrooms, be spic and span, and he would totally flip out if he walked into one of his restaurants and found it anything less than spotless. If […]

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