You recall I've voiced in the past what a fan I am of OnCue. I am a fan of their brand largely because they just execute so well. They execute so well because they are constantly paying attention to their customers. They get more of my business simply because they...
One of the saddest things you’ll ever see is a leader who doesn’t lead. They want the title, they want the position, they want the power, they want whatever it is they want, but they don’t want to serve. They don’t want to make tough decisions, they don’t want to take responsibility, they don’t really […]
What a crazy, uncertain time we live in. I realize that just about any generation could say that, but you’ve gotta admit, things are pretty nuts right now and without getting even the least bit political here, we’re venturing into some uncharted waters this election year. Uncertainty always plays havoc with the stock market and […]
There is a logical part of us that knows economic downturns are inevitable. But emotionally, they’re still hard to accept and even harder to muddle through. But the truth is, just as a robust economy offers opportunities, so does a downturn. A downturn may be a good time to grow. If you’ve been wanting to […]
I grabbed this article from BizJournals.com. It originally appeared last year, and here’s a direct link if you’d like to read the original post. Good article and a good site! Harvey Mackay: 10 valuable business lessons from Santa Santa brings merriment to the season, but he also teaches us many valuable business lessons. No matter […]
I know you’ve heard success is a process, not an event (ahem…that was last week’s post, after all…). But what, exactly, is this “process” we keep referring to? For the answer to that question, like so many that appear on the journey, we can simply go back to the basics. The very essence of the […]
Many organizations live and die by personality or behavioral typing. Personally, I’ve always been a little skeptical of how it’s possible to take a creature as remarkable as a human being and type them as this way or that way based on a few questions or on some limited observation. Here’s a free resource for […]
Looks like CVS is taking a bold step to ensure that its actions are congruent with its mission. If you haven’t heard this story yet, you can find it by clicking on the picture below. Every book you ever read about strategy says that the mission and core values of the organization should drive every […]
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