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Why ask why?

Questions are the sales professional’s most powerful tool in building trust-based relationships in which he or she helps the prospect  find a valuable solution. Properly used, questions result in the prospect doing  the vast majority of the talking in the sales interview. If the right level of rapport is achieved, and the right questions are […]

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Cell phone facts…

You’re welcome to draw your own conclusions, I just thought you’d enjoy hearing these facts. According to the Pew Internet Project’s 2014 Mobile Technology Fact sheet: 90% of American adults have a cell phone 58% have a smartphone 32% own an e-reader of some kind 42% own a tablet PC That 90% of Americans how […]

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Box me in?

Many organizations live and die by personality or behavioral typing. Personally, I’ve always been a little skeptical of how it’s possible to take a creature as remarkable as a human being and type them as this way or that way based on a few questions or on some limited observation. Here’s a free resource for […]

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What should Kia have done instead?

Kia used a Super Bowl ad to boldly roll out its attempt to enter the luxury car market. What Kia is attempting to do is use a line extension to move into a new category. Sometimes this works, but for the reasons such as those we shared in the previous entry, often times it does […]

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