Prep and Landing is coming on ABC next Monday night! Check your local listings. And let me know what you thought of it!
Organizational Design
Wanna get away?
Nineteen years ago this month I attended my first AMA Meeting and haven’t missed one since! Yes, you read that correctly, I have not missed a meeting in all that time. To commemorate the occasion, AMAOKC Vice President of Programs, Stew Law, had Dr. Isaac Munoz, Manager of Customer Insights from one of my favorite […]
Business owner or just self employed? (There is a HUGE difference!)
Often entrepreneurs think they are the owners of businesses, when in reality, they are merely self employed. They may be refugees from a situation they didn’t like such as a lousy boss. Or maybe they saw how in their capable hands an idea could be better delivered, so they went off and started a business […]
Thinking of going into business with family? You might want to think again…
A lot of ugly family business breakups could be filed under the “Seemed like a good idea at the time…” heading. As Sam Wyly advised in his book, $1000 and an Idea, when the time came to choose a partner for his business, he chose the man he trusted most – his brother. That partnership […]
Why TQM still deserves a look…
One of my favorite quotes is from statistician George E.P. Box: “All models are wrong; Some models are useful.” Indeed, no model is perfect or inclusive on any subject, and I think you should look at as many as you can on any important topic, then determine your own uses for what you find and […]
Environmental analysis just simple physics?
Every object continues in its state of rest, or of uniform motion in a straight line, unless compelled to change that state by external forces acted upon it.” (Holzner, “Physics for Dummies”) That’s pretty much the long and short of what the science of Physics is all about, I guess. It also helps explain […]
Would you watch a show called “Six of One?” (Actually, you probably have…)
According to Warren Littlefield, former president of NBC TV and the author of Top of the Rock, the show that followed the antics of six twenty-somethings as they navigated the waters of post-college life was originally called “Six of One” rather than name that is now enshrined in television history and pop culture, which is […]
What does your customer think about all the time?
A very simple answer to the question, “What does your customer think about all the time?” is: THE FUTURE! The customer thinks constantly about the future. In fact, since you’re a customer, too, consider how often “the future” is what you think about. For example, we may be motivated to get an education so we […]

